FinMenty
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Privacy Policy

Last updated: March 2026

1. Who We Are

FinMenty is operated by FinMenty Market Finance Limited, a company registered in Hong Kong (BRN: 79559559), with registered address at Unit 1603, 16/F The L. Plaza, 367–375 Queen's Rd Central, Sheung Wan, Hong Kong.

This Privacy Policy applies to the FinMenty platform, accessible at finmenty.com.

For questions about this policy, contact us at: privacy@finmenty.com

2. Data We Collect

Account Information

  • Name, email address, profile photo
  • Career interests and target roles
  • Authentication credentials (managed by Supabase)

Interview & Practice Data

  • Interview simulation sessions and responses
  • Voice recordings submitted during practice sessions (processed via OpenAI)
  • AI-generated feedback and scores
  • Question bank answers and practice history

Mentoring Session Data

  • Session details (date, time, duration, session type)
  • Session messages and chat history
  • Mentor feedback and notes
  • Video call data (processed via Agora)

Payment Data

  • Subscription plan and billing history
  • We do not store full card numbers — payment processing is handled by Stripe

Device and Usage Data

  • Browser type and operating system
  • App usage logs and error reports
  • IP address and access times
  • Cookies and similar tracking technologies

3. How We Use Your Data

  • To provide and operate the FinMenty platform
  • To deliver AI-powered interview simulations and feedback
  • To process session bookings and facilitate payments via Stripe
  • To enable live video mentoring sessions via Agora
  • To transcribe and analyse voice responses for interview feedback
  • To generate AI content and hints
  • To improve the platform and fix issues
  • To comply with legal obligations

We do not sell your personal data to third parties.

4. Third-Party Services

We use trusted third-party service providers to operate the platform:

  • Authentication and database infrastructure — Stores account data and manages secure authentication. Data stored on servers in the EU.
  • Payment processor — Handles subscription billing and payment processing. We do not store card details.
  • Video infrastructure provider — Powers real-time video and audio for mentoring sessions.
  • AI transcription and analysis provider — Processes voice recordings for interview simulation feedback.
  • AI content generation provider — Powers question bank assistance and content generation features.
  • AI voice synthesis provider — Generates mentor avatar voices for interview simulations.
  • Cloud hosting provider — Hosts and delivers the platform.

Each provider operates under their own privacy policy and data processing terms. We only share data with these providers to the extent necessary to deliver the service.

5. Data Storage and Security

Your data is stored securely using Supabase, with row-level security (RLS) enforced at the database level. All data in transit is encrypted via HTTPS/TLS. We apply access controls to limit who can access personal data within our team.

6. Cookies

We use essential cookies for authentication and site functionality. You can control cookie preferences through your browser settings, though disabling essential cookies may prevent you from using the platform.

7. Data Retention

  • Account data is retained for as long as your account is active
  • Session and practice history is retained for 3 years for record-keeping
  • Voice recordings are processed in real-time and not stored long-term
  • You may request deletion of your account and associated data at any time

8. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect personal data from children.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate data
  • Deletion — Request deletion of your account and personal data
  • Portability — Request your data in a portable format (GDPR)
  • Objection — Object to certain types of data processing

To exercise any of these rights, email privacy@finmenty.com. We will respond within 30 days.

10. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process your data on the following legal bases:

  • Contract performance — To deliver the FinMenty platform services
  • Legitimate interests — To improve the platform and prevent fraud
  • Legal obligation — To comply with financial and tax regulations
  • Consent — For voice recordings used during interview simulations

11. Hong Kong (PDPO)

We comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. Personal data is collected for specified and lawful purposes, retained only as long as necessary, and protected against unauthorised access. You have the right to access and correct your personal data held by us.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.

FinMenty Market Finance Limited · Unit 1603, 16/F The L. Plaza, 367–375 Queen's Rd Central, Sheung Wan, Hong Kong · privacy@finmenty.com